All multi-user accounts (i.e. accounts subscribed to anything but the Artist plan) allow you to invite and work with others in the same account.

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Create a multi-user account

To create a multi-user account, please contact our sales team at sales@mudstack.com.

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Adding Users

Users must belong to the account and workspace in order to view workspace contents.

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Invite to an Account

To invite users to the account, you must be an account admin.
If you are an account admin, go to Settings > Account Settings > Members. Here you will be able to enter one or more email addresses for users you would like to invite to the account.

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Accepting Invitations

When an invite is sent, pending invitations will show at the bottom of your account members list. These users should receive an email invitation asking them to join the account. On clicking the button in the email, they will be prompted to sign in to mudstack and asked to join the account.
We know of certain occasions where the button in the email does not function. Never fear! These invited users can still log in to mudstack with the same email. Doing so will prompt them to join the account.

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Add to a Workspace

On the Enterprise plan, a workspace admin must add account members to the workspace in order for them to see the workspace. To do this, go to Settings > Account Settings > Workspaces and select the workspace you want to add people to. Click on the Members tab, where you will see a list of account members available to add to the workspace. Clicking the checkbox will add them to the workspace.

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Removing Users

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From a Workspace

On the Enterprise plan, you can remove users from a workspace by hovering over their record under Settings > Workspaces > Workspace and clicking the delete icon.

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From the Account

To remove a user from the account entirely, go to Settings > Account Settings > Members and delete the user from the list.

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Working With External Artists

Mudstack makes it easy to allow external artists to work out of the same location as your internal art team. On the Enterprise plan, you can control access to each workspace at the user level. This allows you to keep your external artists in their own workspace, so your team can see their work but they are unable to see work that they don’t need access to.